• Work
  • Services
  • Govt
  • Star Labs
  • About Us
  • Ideas
  • Play
  • Careers
  • 📞
  • Q

Elf

Create the Future

  • Work
  • Services
  • Govt
  • Star Labs
  • About Us
  • Ideas
  • Play
  • Careers
  • 📞
  • Q

Apple Reported $84.3 B Earnings for 2018 Holiday Quarter, with Lowered iPhone Sales

While iPhone Revenue Took a 15 Percent Hit, Apple’s Active User Base Increases to 1.4 B devices and Service Revenue is Booming

Image via Apple

Image via Apple

Last week, Apple reported its financial results for the 2018 holiday season and last quarter, ending in December. While the company warned that the earnings would be less due to declining iPhone sales of 15 percent less, Apple nonetheless posted its second-best earnings and revenue in history.

Highlights include:

• Revenue $84.3 billion (of which $52 billion was from iPhone sales).
• Earnings per share (EPS) increase to $4.18.
• Services revenue continues to grow, up to $10.9 billion.
• 1.4 billion active devices installed by users by end of quarter.
• Apple Music has over 50 million paying subscribers.
• App Store sets new single-day record with $322 million processed on New Year’s Day.
• 1.8 billion Apple Pay transactions in last quarter (up more than 2 times the year prior).
• Apple Pay coming to Target, Taco Bell and Jack in the Box stores (now available).
• Apple News has over 85 million monthly active users in US, UK, and Australia, setting new record.
• Apple News is launching in Canada in English and French this quarter.
• Apple has 360 million paid subscriptions across its services.
• Apple expects to surpass 500 million paid subscribers across its services in 2020.
• Apple remains on track to double its fiscal 2016 services revenue by 2020.
• Gross margin was 34.3% for hardware products and 62.8% for services.
• Apple ended the quarter with $245 billion in cash plus marketable securities.
• Apple’s wearables revenue is driven by Apple Watch and AirPods. Wearables category is "approaching the size of a Fortune 200 company."
• iPhone XR is best selling iPhone model, followed by iPhone XS Max and then iPhone XS.

During the call, Apple CEO Tim Cook said, “I do think price is a factor” in declining iPhone upgrades as users are more likely to hold on to their devices now for longer periods of time. To address pricing concerns abroad as a strong U.S. dollar has made newer models out of reach for many consumers abroad, Apple is offering a different pricing model for consumers in certain countries. While the earnings were less than last year’s with an earnings per share of $3.89, the newest earnings report did show an increase in earnings per share to $4.18. Thus, the figures reveal a year-on-year decline of 5 percent on revenue with an increase of 7.5 percent on earnings per share. 

Services revenue continues to grow, up to $10.9 billion, up 19 percent from the year before. Mac revenue hit an all-time high of $7.4 billion, growing 9 percent year-over-year, while the "wearables, home and accessories" category reached $7.3 billion, up 33 percent from 2018. Revenue from iPad also grew to $6.7 billion in the first quarter, up 17 percent year-over-year. 

Interestingly enough, Apple's new "Wearables, Home and Accessories" segment, now pulls in more revenue than Apple's iPad business and will soon surpass the Mac. This new segment formerly called “Other Products” includes the Apple Watch, AirPods, HomePod, Apple TV, Beats, iPod touch and other accessories.  

“While it was disappointing to miss our revenue guidance, we manage Apple for the long term, and this quarter’s results demonstrate that the underlying strength of our business runs deep and wide. Our active installed base of devices reached an all-time high of 1.4 billion in the first quarter, growing in each of our geographic segments. That’s a great testament to the satisfaction and loyalty of our customers, and it’s driving our Services business to new records thanks to our large and fast-growing ecosystem.”
— Tim Cook, Apple CEO

Apple had taken the unusual step to warn investors about the expected loss of revenue on January 2nd, predicting quite accurately, expected revenue of $84 billion instead of the previously anticipated $89-$93 billion figures laid out in November of 2018. The stock had taken a beating as a result. Nonetheless, right before Apple’s announcement of its actual earnings report, consensus on Wall Street from Morgan Stanley to Macquarie Research, JP Morgan,  TF Industries, Alliance Bernstein, UBS, Goldman Sachs, Bank of America, Merrill Lynch, Piper Jaffray, Canaccord Genuity, Loup Ventures and BTIG, was that an earnings per share of around $4.17 could be expected.

This was also the first quarter where Apple’s new policy of no longer providing sales figures for the iPhone, Mac and iPad, is in effect. Apple continues to provide details regarding sales growth, revenue, and guidance, but no longer uses the iPhone or other product unit sales as the predominant indicator of the company’s growth and fiscal success. The company has expected to have multiple offerings such as Services and expected new income via subscriptions such as Apple Music, Apple News and new video content in 2019 and beyond. Apple will provide an update on its capital return program in March earnings report.

“Three things stand out long term: loyal and satisfied customers, large and growing active installed base, and deeply engrained culture of innovation. ”
— Tim Cook, Apple CEO

For the first fiscal quarter of 2019, Apple predicts revenue of $55-$59 billion with a gross margin of 37-38 percent and operating expenses of $8.5-$8.6 billion and a tax rate of 17 percent. Download consolidated statements here.

Live streaming of Apple’s investor call is available at www.apple.com/investor/earnings-call/ for approximately two weeks after the announcement on January 29th.


Subscribe

Receive a summary of top stories and insights from Elf.

We respect your privacy.

Thank you!
tags: Apple News, earnings, Dow Jones
categories: Apple News
Tuesday 02.05.19
Posted by Elf
 

Inspiration from Howard Head

For today's #MondayMotivaton, we turn to Howard Head, founder of Head Skis, inventor, engineer and entrepreneur. Check out our blog later this week, with a full #leadership profile!

tags: Howard Head, inspiration, monday motivation, elf, elf agency, design, details, innovation
categories: Inspiration
Monday 02.04.19
Posted by Elf
 

What Starbucks Got Right With Its App: The Coffee Company Wins Big with E-commerce

The popular coffee company wins big in e-commerce, attracting 23.4 million consumers aged 14 and up, more than any other mobile payment method, including Apple Pay, GooglePay and SamsungPay

DwKDgxnUUAYn3Ry.jpg

You may be surprised to discover that the most popular mobile payment method isn’t a technology giant, but a coffee company. Starbucks dominates consumer preferences for mobile payment, with its app offering the most popular mobile payment method. The coffee chain is essentially functioning like a bank.

According to market research firm eMarketer, 23.4 million consumers ages 14 and up use the Starbucks app to make an in-store purchase at least once every six months in 2018. This means that Starbucks has more users than mobile payment products directly from Apple (Apple Pay), Google (Google Pay) and Samsung (Samsung Pay). Apple Pay comes in second with 22 million users, followed by Google Pay with 11.1 million consumers and Samsung Pay with 9.9 million.

Shocking as this may seem, it starts to make sense when you put this news in perspective - the rise of Starbucks app’s popularity occurs at a time where the coffee company is a household name worldwide, consumers consider commerce platforms their own personal assistants and many users get their news from social media. The convenience of ordering a drink and food from your smartphone cannot be underestimated.

Starbucks.0.0.png.jpeg

Starbucks is expected to maintain this lead for the next few years foreseeably as the company brings value to its customers in ways that the tech giants do not offer directly, such as the Starbucks Rewards program. Currently Starbucks Rewards members receive two stars for every $1 spent. This can be redeemed for free food and drinks, birthday rewards and free in-store refills. One of the biggest conveniences of the app is the ability to order ahead and pay by phone - not an option for other fast food restaurants. The app also eliminates the need to carry cash and with the mobile payment option, customers can enjoy picking up their food without having to wait in line.

Benefits for the customer include:
- ease and convenience
- saving time
- avoiding long lines at the register (mobile orders)
- gaining rewards and special offers

sbux-app-delivery.0.0.jpg

In the first quarter of 2016 alone, Starbucks had over $1.2 billion loaded onto Starbucks cards and its apps, according to a 2016 MarketWatch report. This amount was more than all the deposits at several financial institutions including California Republic Bancorp ($1.01 billion), Mercantile Bank Corp. ($680 million) and Discover Financial Services ($470 million). Starbucks first started offering mobile payments back in 2011.

Starling Bank in the UK, has capitalized on the mobile trend, recognizing how customers love the ease and convenience of doing their financial transactions all from their smartphones.

In some respects, the popular coffee company functions like an unregulated bank. Mobile payments are expected to rise annually. While Samsung Pay is accepted by the most merchants, the app is the least used of mobile payment options. Apple Pay is the most popular mobile payment option among the three tech giants and was the first app to launch. Google Pay, while not as commonly used by consumers, does come preinstalled on Android devices.

Additional merchant-branded apps are entering the market now, including fast food chain McDonald’s, Dunkin’ Donuts, Target and Walmart. These companies aim to capture valuable data about their customers while adding rewards programs to build customer loyalty.


Subscribe

Receive a summary of top stories and insights from Elf.

We respect your privacy.

Thank you!




tags: Starbucks, app, ApplePay, SamsungPay, GooglePay, coffee, consumers, emarketer, ecommerce, understanding consumers, UX, UI, customer experience, customer happiness
categories: Industry Insight, Apps
Saturday 02.02.19
Posted by Elf
 
Newer / Older

© 2025 Elf. Submit RFP. Advertise. Subscribe. RSS. Terms. Privacy. Access. FAQ. Contact. ↑